COMPANY: United Nations
INDUSTRY: Intergovernmental Organization
NUMBER OF EMPLOYEES: 50,000+
CUSTOMER WEBSITE: http://www.un.org
OVERVIEW:
The United Nations (UN) is an intergovernmental organization established in 1945 to promote international co-operation. The United Nations today has 193 member states and its objectives includes maintaining international peace and security, promoting human rights, fostering social and economic development, protecting the environment, and providing humanitarian aid in cases of famine, natural disaster, and armed conflict.
THE CHALLENGE:
As you might imagine, the United Nations (UN) is one organization that definitely needs the right information, from the right people, at the right time. This innovative organization has always used information technology extensively to support the delivery of their services and have a wide range of requirements - from customer relationship management to the analysis of large amounts of data for decision making, to coordinating and managing logistics in cases of famine, natural disaster, and armed conflict. Having silo’s of disparate mission critical information is their greatest challenge.
The UN therefore embarked on a challenging global project code named “Project Umoja” to integrate their systems using SAP’s software. “Project Umoja” will transform work patterns, how business is conducted and how global resources are managed. The goal was nothing short of a complete re-working of the way the United Nations Secretariat (and over 50,000 staff globally) manage its administration - in both business processes and Information Technology.
THE SOLUTION:
At the center of this transformation is the implementation of SAP’s Enterprise Resource Planning (ERP) software. The implementation of which will extend a harmonized and streamlined approach to Business Intelligence, Finance and Budget Management, HR, Workforce Management, Organizational Management, Travel Management, Payroll, Program + Project Management, Supply Chain, Procurement, Logistics Management, and Central Support Services. So you can imagine the scope of such an undertaking.
By the end of 2015, “Umoja” will replace numerous legacy systems, including 8 different instances of IMIS, custom-built software programs used to manage procurement, accounting, payroll, and logistics not to mention countless standalone spreadsheets and paper-based administrative. Given the breadth and scope of this undertaking, Sage Solutions Consulting was brought in to spearhead, not only the SAP Security effort, but also to manage the multiple stakeholders, timelines, and politics. In addition, with the staggered roll out of modules, it was imperative that the design be scalable, best of breed and “future” proof.
Sage Solutions Consulting was proudly a partner from the blue print stage (in 2010) and has been able to meet these rigid requirements, while also providing business process enhancements using our proprietary best practice methodology and advanced out of the box functionality. Sage Solutions Consulting is still currently a United Nations SAP service partner and involved in on-going implementation of project “Umoja”
NOTE: This UN Case Study is intended to demonstrate both the breadth and scope of Sage Solutions’ level of engagement and competency. For more information or if you have any questions please contact us directly.